Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Last updated: July 12, 2025
1. Information We Collect
We collect information you provide directly to us, such as when you:
- Create an account or make a purchase
- Contact us for support or inquiries
- Subscribe to our newsletter
- Fill out forms on our website
This may include your name, email address, phone number, mailing address, payment information, and any other information you choose to provide.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Provide customer support and respond to inquiries
- Send you important updates about your orders and our services
- Improve our website and services
- Send marketing communications (with your consent)
- Comply with legal obligations
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
- With service providers who assist us in operating our website and conducting business
- When required by law or to protect our rights
- In connection with a business transfer or merger
- With your explicit consent
4. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
5. Cookies and Tracking
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand where our visitors are coming from. You can control cookie settings through your browser preferences.
6. Your Rights
You have the right to:
- Access and update your personal information
- Request deletion of your personal information
- Opt out of marketing communications
- Request a copy of the information we have about you
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
9. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after any changes constitutes acceptance of the new policy.
10. Contact Us
If you have any questions about this privacy policy or our privacy practices, please contact us:
Payoff Solar
11483 S Wexford Way, South Jordan, UT 84009
Email: matt@payoffsolar.com
Phone: (801) 448-6396